Free Exchanges & Easy Returns
Free Returns & Exchanges Within 60 Days
We’re happy to offer you free returns or size exchanges within 60 days, and we'll cover the cost of shipping both ways.
We fully stand behind everything we sell! We design all of our own apparel and goods in-house. We print and stitch our hats and shirts locally in Atlanta and in North Carolina. And we personally wear and use everything we design.
Just contact us to start your return or exchange within 60 days, and we'll send you a free, pre-paid return shipping label. Once we receive your item, we'll need to make sure it's in brand new condition, and it hasn't been worn or washed. Then we’ll ship you a replacement size, or process your refund – whichever you choose!
Need to exchange an order you received as a gift? No problem! Just contact us with the original order number and date within 60 days, and we'll send you a free pre-paid return shipping label. If you'd prefer to return a gift instead of exchanging it, we'll either credit the original payment method, or offer you a gift card that can be used on a future purchase.
We'll ship your order from Hiawassee, a mountain town nestled in the Blue Ridge Mountains near the Georgia / North Carolina border. We ship orders Monday through Friday within 1-2 days, and the same day whenever we can.
Our local small business sincerely thanks you for your support! Every purchase helps keep our trail websites up, running, and free for all to use. To learn more about our team and our mission, check out our story.